So I have created a booklet which you could possibly print off or have displayed on your computer to show to your traveller and maybe select certain pages when you discuss some of the advice. It has been created in a very visual format. The image below shows just some of the pages and there is also quite a bit of text so the pages are self explanatory. Click on the image below to access this educational aid directly or it can also be found in TOOLS, item no. 23 here.
I have also put it on the Traveller Resources page which you could show them so that they could review for further information after the appointment. A quick way of finding it is to also look for the image 'platform 9¾' at the bottom of the home page.